Structure and pricing

Expro comprises the Product Information Manager and three core module (Catalogue Publishing, Store and Website Content), allowing you to select the channel options that best suit the way that you trade.

Additional languages, currencies and local interfaces can be added with the International Support Module. Product information can be shared with call centres, in-store kiosks, suppliers, communications agencies, franchisees and translation services using the connect and share options.

1. Which core module?

Deciding the role that Expro will play within the business will help the selection of the core modules that sit alongside the Product Information Manager.

The purchase price includes the Product Information Manager plus one of the core modules below.

• Expro Catalogue Publishing

  This option is suitable for retailers that predominantly trade through direct mail or catalogues. The module allows product information to be exported directly into any catalogue or mail order production system.

• Expro Stores

  This option is suitable for retailers that predominantly trade through their stores. The module enables stores to have access to product information through POS terminals, and also enables them to produce POS visual material.

• Expro Website Content

  Suitable for retailers that trade mostly online, this module integrates Expro product information with web publishing systems.

Modules not selected at the initial stage can be added afterwards.

2. Connect and share

It is possible to extend the functionality of Expro through opening up access to business partners for greater collaboration.

• Call Centres

  Allow call centres, at home or abroad, to access up-to-date product information.

• In-store Kiosks

  The In-Store Kiosk module is a view of the application that is geared towards customers. This includes larger buttons, a heightened graphical experience, restrictions on confidential information (such as price changes) and read-only functionality.

• Suppliers

  Give read-write access to your suppliers, allowing them to contribute to the Product Information Manager directly.

• Communication Agencies

  Public Relations and photography agencies can have access to the Product Information Manager and also write information. This means that product press releases or photographs can be uploaded directly from remote locations.

• Franchisees

  In some cases, for example with franchisees, it may be necessary to apply restrictions to Expro - such as the ability to write information back to the Product Information Manager. The franchisee module is designed with these requirements in mind.

• Translation Services

  Using this option, translation agencies can access Expro directly in order to translate your product infomation into other languages.

• Reporting

  This option allows Expro to be linked to existing reporting systems. For example, reports showing the workflow state of product information can help to eliminate bottlenecks and reduce product lead times.

3. International support module

The international support module includes...

• Local interfaces
• International currency support
• Activating another language in which product information can be stored. Both Western and non-Western languages are supported

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